LeapX, LLC d/b/a LeapX (“we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect information, including personal information, about:

1. Visitors to our websites that link to this Policy (the “Site”);

2. Individuals who contact us, sign up for communications, or interact with us online or in person; and

3. Parents and legal guardians who enroll children in programs at LeapX locations (our “Services”).

This Policy does not apply to third-party websites, apps, or services that may link to or be linked from the Site.

By using the Site or our Services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect information about you in a few ways: directly from you, automatically when you use the Site, and from third parties.

1.1 Information You Provide to Us

You may provide us with the following types of information:

Account, enrollment, and registration information
This includes your name, email address, phone number, postal address, your child’s name, date of birth, gender, and any relevant preferences, as well as emergency contact information and any health or medical information you choose to share that is relevant to participation (for example, allergies or limitations).

Payment and billing information
This includes payment card details submitted via our payment processor (such as card number, expiration date, and billing address), as well as transaction history (for example, the program purchased, amount paid, and date). We do not typically store full payment card numbers on our own systems; those are handled by our third-party payment processor.

Communication and interaction information
This includes information you provide when you contact us by email, phone, or online forms, your responses to surveys or feedback forms, information you provide when entering promotions, contests, or events, and any content you choose to share with us on social media or via public testimonials.

In-gym and operational information
This includes attendance records for classes, camps, and events, waivers and consent forms, and, where permitted by law and by your consent or studio policies, photos or video from events or classes.

1.2 Information We Collect Automatically

When you visit or use the Site, we and our service providers may automatically collect certain information using cookies and similar technologies. This may include your IP address and approximate location (such as city or region), device identifiers, browser type and operating system, the pages you view, the links you click, how you move through the Site, the date and time of your visit, and the website that referred you to the Site, as well as general usage and performance data.

This information helps us understand how people use the Site, improve functionality, and support security.

1.3 Information We Receive from Third Parties

We may receive information about you from service providers (for example, registration and scheduling platforms and payment processors), marketing and analytics providers that help us understand Site activity and reach potential customers, and social media platforms when you interact with our profiles, pages, or ads and choose to share information with us.

We may combine information from these sources with information we collect directly, where permitted by law.

2. How We Use Your Information

We may use the information we collect for the following purposes:

1. To provide and manage our Services.
   This includes enrolling children in classes, camps, and events; managing schedules, waitlists, and attendance; and processing payments and billing.

2. To communicate with you.
   This includes responding to your questions and requests, providing customer support, and sending service-related messages such as class reminders, schedule changes, or closure notifications.

3. To personalize experiences.
   We may tailor content and offerings to your interests and your child’s age or stage, and remember your preferences and settings.

4. For marketing and promotions.
   We may send newsletters, special offers, and updates about LeapX programs, and show you information or ads that may be of interest where permitted by law.

5. To improve our Site and Services.
   We analyze how the Site is used, test features, and develop new programs and offerings.

6. For safety, security, and legal compliance.
   We work to protect the health and safety of children, families, and staff, detect and prevent fraud or misuse, address security incidents, comply with legal obligations, and respond to lawful requests by authorities.

We may also use your information for any other purpose described at the time of collection or with your consent.

3. How We Share Information

We do not sell your personal information. We may share information as described in this section.

3.1 Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf. These may include class management and scheduling platforms, payment processors, website hosting and maintenance providers, email and marketing platforms, analytics providers, and customer support tools. These service providers are authorized to use your information only as necessary to provide services to us.

3.2 Other Third Parties

We may also share information:

1. With our affiliates or future franchisees, if applicable, in order to operate and improve LeapX programs.

2. In connection with a business transaction, such as a merger, sale of assets, financing, or acquisition, in which case your information may be transferred as part of that transaction.

3. To comply with law or protect rights, including in response to legal process or to protect the rights, property, or safety of LeapX, our customers, or others.

4. With your consent or at your direction, for example if you request that we share information with a partner organization or school.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, or similar purposes.

4. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to remember your preferences and settings, help you navigate the Site, understand how the Site is used, improve performance, support security and fraud prevention, and support marketing and advertising activities.

You can usually set your browser to refuse all or some cookies or to alert you when websites set cookies. If you disable or refuse cookies, some parts of the Site may not function properly.

5. Online Analytics and Advertising

We may use online analytics services to help us understand how users engage with the Site, diagnose technical issues, and improve our content and design.

We may also work with advertising or marketing partners that use cookies or similar technologies to serve interest-based advertisements or measure the performance of our campaigns. These partners may collect information about your online activities over time and across different websites and apps.

You can typically adjust your browser settings to block or delete cookies, use device settings to limit ad tracking on mobile devices, and opt out of marketing communications as described below.

6. Your Choices

You have certain choices regarding how we use your information.

6.1 Email and Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us using the information in the “Contact Us” section below.

We may still send you non-marketing communications related to your enrollment or our ongoing business relationship, such as class confirmations, billing notices, or schedule updates.

6.2 Text Messages (SMS/MMS)

If you provide your mobile number and consent to receive text messages, we may send you service-related messages (such as class reminders or urgent updates) and, where permitted, occasional promotional messages. You can opt out of text messages at any time by following the instructions in the message (for example, replying “STOP”) or by contacting us. Message and data rates may apply.

6.3 Access, Update, or Delete Information

You may request to access certain personal information we maintain about you, to update or correct your information, or to delete certain information, subject to legal and operational requirements.

To exercise these rights, please contact us using the details in the “Contact Us” section. We may need to verify your identity before fulfilling your request and may not be able to accommodate all requests, particularly where we must retain data for legal, safety, or business reasons.

7. Children’s Privacy

LeapX provides programs for children, but our Site and online forms are primarily intended for parents and legal guardians.

We do not knowingly collect personal information online directly from children under 13 without verifiable parental consent. Parents or legal guardians provide the child-related information needed for enrollment and participation. If we learn that a child under 13 has provided personal information to us online without parental consent, we will delete that information in accordance with applicable law.

If you believe a child under 13 has provided us with personal information without appropriate consent, please contact us.

8. Data Security

We use reasonable physical, technical, and administrative safeguards to protect the information we collect and maintain. These measures are designed to limit access to personal information to authorized personnel and service providers, protect information during transmission and storage where appropriate, and detect and respond to potential security incidents.

No security measures are perfect, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for any activity occurring under your account.

9. Data Retention

We retain personal information for as long as necessary to provide the Services and operate our business, comply with legal, tax, accounting, or reporting requirements, and resolve disputes and enforce our agreements.

When information is no longer needed for these purposes, we will delete, de-identify, or anonymize it, subject to any legal obligations we may have to retain it for a longer period.

10. Third-Party Links and Features

The Site may contain links to third-party websites, apps, or services, for example registration platforms, social networks, or partner pages. We are not responsible for the privacy practices of those third parties, and their privacy policies govern their handling of your information.

We encourage you to review the privacy policies of any third-party websites or services you visit.

11. International Visitors

LeapX is based in the United States, and the Site is controlled and operated from the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country of residence.

12. State or Regional Privacy Rights

Depending on where you live, you may have additional privacy rights under local law, such as certain U.S. state laws that provide specific rights related to access, deletion, and non-discrimination.

To inquire about or exercise such rights, please contact us using the information in the “Contact Us” section. We will respond to your request consistent with applicable laws.

13. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page and, where appropriate, provide additional notice, such as by posting a notice on the Site or sending you a communication.

Your continued use of the Site or Services after any changes are posted will signify your acceptance of the updated Policy.

14. Contact Us

If you have any questions about this Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us at:

LeapX, LLC d/b/a LeapX
15201 Ronald Reagan Blvd, Unit 214
Leander, Texas 78641
Email: legal@leapxstudio.com